Mall of Antalya with Private Transfer

2 days ago I spook with three different employees. I approached them ask them if I can do a mall trip with the old city. All three of them told me multiple times that old Town is included. I'm a tourist i do not know where is what located. Maybe de Mall is in Old Town, I don't know.... This morning I received a hostile message: " You will go first to the leather and fur factory, then to the jewelry factory - *is mandatory to go inside in each factory or shop.*" = Red flag! From that moment I didn't trust what was about to happen. We were dropped off at the leather "factory". I thought It would be really a Factory where you can witness them turning raw materials into finishing products. Fun for kids. I've done that in Bali in Marokko It's Everywhere. But this was just a big shop. The employees are so pushy. I do not like what they were selling It's not my style. I saw a rain jacket that was oké. It was fake Burberry. He told me the price was €500,-!! I told him no. Than €400. In de meantime he was waving his hands angry around talking in Turkish about me to his staff. It's very difficult to get fake stuff through Schiphol Airport. I told him no. The manager became very VERY verbal AGGRESSIVE. When he notice I wasn't buying anything he was walking away and coming back. Trying to intimidate me. "You are lying" "you have no money". The staff is petrified of him. Almost scared slaves. Than I told the staff member: " I WANT TO GET OUT NOOOW! When the lady was letting us out we entered a dark room. He followed me and screamed: " €150". To be honest I would have bought it even €200 BUT the way he was acting I wouldn't give him a penny. EVEN if he would have given it to me for free, I would have rejected it! Later on I heard that last week a couple walked in and when the guy told the manager they're not going to buy only look. He screamed at them and kicked them out. 100x worser than being stuck in a time share. This was My Experience in the leather SHOP. YOU ARE WARNED!

Very bad and very unprofessional service. You are looked down on if you didnt buy anything from the branded shops on the way to the mall. They will leave you in the middle of nowhere even though drop off is included in the price and you will be left to book your own taxi back. Please don't waste your money.

TOURISTS PLEASE DO NOT BOOK THIS TOUR! BIGGEST TOURIST TRAP IN TURKEY. NOT FAMILY FRIENDLY AT ALL OR WORTH YOUR TIME OR MONEY. If I could rate this trip -5 stars (below 0) I would. First of all, we were given an 11 am pick-up time from the hotel, and the driver came half an hour late with no explanation privided, we were just texted on WhatsApp that there's a delay. Completely unprofessional service. Next, we were taken to a leather and fur shop where the prices for clothing and accessories were ridiculously expensive beyond reason. I'm talking £800 for a hoodless jacket, and that wasn't even the most expensive item in the store. All items were in that range. You are constantly coddled by sales reps and aren't able to explore the store freely without being followed by a sales rep and being pressured to buy something. I enquired about one of the fake designer bags on display that you can get from any nearby bazaar in Turkey for 15-30 euros max as it's a fake and not made of real leather (I asked the saleswoman and she said it's not real leather compared to other bags in the store) and the lady showed me tag and said it is for 180 euros. I was so shocked and explained I had seen the same bag in the bazaar by my hotel for 30 euros and she immediately offered for me to pay 50 euros instead, the lowest she could go. This proves that if she can go from 180-50 euros in the space of 5 minutes that this is just a ploy to trick people out of their hard earned money. What's worse is when we got into the coach, the driver asked if we planned on purchasing anything in the next stop (the jewellery store) and we stated that we're not sure, we would prefer to look around first and he offered to take us straight to the mall instead. We said ok sounds good and the driver said let me call the tour organisers first to confirm. After the call, he drove us to the mall and left us stranded there, telling us to make our own way back by taxi to the hotel. I asked why we weren't being dropped back after the mall because that was including in the price and he suggested that we go straight to the mall not me and he acted like he was just doing as he was told having asked the tour operator but he was smirking the whole time. I asked why we weren't taken to the jewellery store when it was in the itinerary and he just shrugged his shoulders saying i don't know I'm just the driver. I'm really upset because i was travelling with my 6 month old son and my husband and this was a family trip and when we arrived at the mall it was really difficult to communicate our situation due to the language barrier and we were charged another £15 to be dropped back to the hotel. The trip was supposed to be a couple hours long as listed and we had packed our small child enough items for a full day trip but because the driver cancelled our tour after taking us to only 2 out of 3 locations, we were back at the hotel after 1.5 hours. Left at 11.30 and came back at 1pm by booking our own taxi back. The driver, his name is Mehmet Bey, and he had absolutely no sympathy for the fact that I'm travelling with a small child and we had been dropped in the middle of nowhere as tourists in the pouring rain and didn't try to rectify the situation or take us to the jewellery store to look as we expressed we still wanted to look, just wasn't sure if we would purchase anything because the last location was not within our budget. It seems we weren't taken seriously as buyers and we were just judged and treated unfairly and dismissed because we didn't make a purchase in the first store. Please don't book. You will be scammed. Book with excursions mania instead, I have booked tours with them online before and they offer more reliable and affordable prices for trips. Please don't overlook the bad reviews just because it's a cheap trip because you will face the same issues as I did. The mall isn't even worth travelling to, it's nothing special and there are similar sized malls that are way better all over Turkey. Please don't book any tours with this agency, they are not honest people and untrustworthy. I want a refund.